Privacy Policy

INTRODUCTION

Piko - Pickup Reminder helps e-commerce businesses manage their pickup orders and send automated reminders to customers. We are committed to safeguarding the privacy of Personal Data.

This Privacy Policy provides an overview of our practices surrounding collection, disclosure and use of Personal Data relating to the Service, including prospective users of the Service. The term "Service" as used in this Privacy Policy means our web application and all related products, services, software, technologies, deliverables and tools provided by us.

"Personal Data" is any information that can be used to uniquely identify an individual, either directly or indirectly, or that is otherwise defined as personal information or personal data under applicable laws. This includes information such as a name, an identification number, location data, and an online identifier.

THE PERSONAL DATA WE COLLECT AND HOW WE USE IT

Personal Data We May Collect

Users will be required to provide their name, organization name, title, phone number, and e-mail address when registering for and using the Service. Users of the Service will also select a username and password.

The Service allows our customers to manage pickup orders and send automated reminders. As such, at the direction of our customers, we may receive and store through our Service:

• Customer names and contact information
• Order details and pickup status
• Communication preferences
• Interaction history with reminders

HOW WE USE PERSONAL DATA

We may use Personal Data for the following purposes:

• Provide and maintain our pickup reminder service
• Process and manage orders
• Send automated pickup reminders
• Improve our service and user experience
• Communicate with you about service updates
• Protect the security of our service

DATA SECURITY

We implement appropriate technical and organizational security measures to maintain the security and accuracy of Personal Data we collect. This includes:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage and backup procedures

DATA RETENTION

We retain your Personal Data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will delete your Personal Data upon your request, subject to our legal obligations to retain certain information.

YOUR RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to our use of your information
• Data portability
• Withdraw consent

CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]